Shipping Policy
Thank you for visiting and shopping at ScienceGenics. We are dedicated to providing you with the best quality products and services. The following are the terms and conditions that constitute our shipping policy.
Domestic Shipping Policy
Shipment processing time
- All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.
- If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping rates & delivery estimates
- Shipping charges for your order will be calculated and displayed at checkout
- Shipping is free for 6 bottles
- Delivery delays can occasionally occur
Shipment confirmation & order tracking
- You will receive a shipment confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
- You can track your order status on our website or by using the link provided in the email.
Customs, duties and taxes
- ScienceGenics is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
- ScienceGenics is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
- Please save all packaging materials and damaged goods before filing a claim.
International Shipping Policy
Currently we are not delivering outside the US from this store but as soon as we start, this section will be updated with more details. You can still get iGenics if you’re from Canada by ordering from the link below: